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Our Language School

Terms & Conditions

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Our language school Terms & Conditions are here for your convenience. 

If you can’t find what you are looking for, try our FAQs. or send a quick message here

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Who do our T’c & C’s Protect?

Fixed Terms and Conditions enable us to give you light-hearted a English adventure.

Please read them carefully.

Terms and Conditions ensure that our language school consistently offers quality English courses and language immersion holidays with generous homestay hosts and well-matched English excursion activities.

They protect your right to a successful holiday – and our relationships with our partners.

Cancellation Policy – Holidays

We want you to have a great time working with Blue Noun English language School in Perthshire Scotland.

 

We’ll ‘bend over backwards‘ to ensure you love your stay.

This means we will do everything reasonable that we can.

English for designers The Glenturret tour

Please note – we are good people. If we can possibly help you by rearranging dates – we will.

Please contact us with your problem as early as you can.

COVID-19

Please do not travel if you have Covid.

Please take out travel insurance to protect yourself for all expenses of your holiday.

Note: Although we do have ample space to comfortably maintain a distance of a meter between each guest on our premises,  your immersion English holiday includes socialising, visiting, travelling by private car and public transport.

Community mixing is what we do! 

We take reasonable steps and all legal steps to prevent the spread of COVID-19, but the nature of our holidays remains to bring people together. 

We are not legally responsible if you do catch COVID during your time in Scotland. 

We recommend that you take out travel insurance that protects your holiday. 

English language school scotland

Please find here the Cancellation Fees & Refund Policy for Blue Noun Ltd., for our English language holidays. 

Language School Terms and conditions inside Blue Noun

Email: Ruth@bluenoun.co.uk

Subject:
Cancellation

We will reply if we receive your email. 

Please check that we have received it. (You can use the Whatsapp bot on this website or any social media platform linked below). 

Refund Cancellation Policy

31 + days prior to start date – Full refund excluding any non-refundable charges.

14+ days prior to start date – 75% of the invoice excluding any non-refundable charges.

7+ days prior to start date – 50% of the invoice excluding any non-refundable charges.

3+ days prior to start date – 25% of the invoice excluding any non-refundable charges.

Cancellation 2 days prior to the start and “no shows” – no refund.

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Exceptional Circumstances

  1. Travel Visa
    Our standard cancellation policy does not apply if you have applied for a Travel Visa to be with us and your application has been rejected.

    In this case, Blue Noun will offer a full course refund – excluding non-refundable charges (see 3rd Party Bookings below: eg. agency fees, cancellation fees for accommodation/airport pick-up service).

  2. Weather
    This cancellation policy does not apply if you are prevented from reaching Blue Noun Ltd. due to extreme bad weather anywhere in the UK.

    In this case, Blue Noun Ltd. will offer a full course refund.

    NB: Travel disruption is most likely in January, February March when we are not open anyway.

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We retain the right to cancel our contact with you if you use Hate Speech in a public or class context, show inappropriate or threatening behaviour to ourselves, homestay hosts, guest experts or other language guests.

NB: Hate Speech is not bad language (heck, you can do that’s much as you like).

Read the legal definition of Hate Speech here.

 

3rd Party Bookings

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Agency Bookings

We pay 30% commissions to our travel agent partners on every agency sourced booking. 

If you cancel your holiday, we still owe our partners.

We will deduct this amount in full and calculate your refund on the remainder. 

 

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Agency Refund

31 + days prior to start date – refund is 100% of the invoice amount minus 30% agency fee (and any non-refundable charges).

14+ days prior to start date – your refund is 75% of the invoice after 30% agency fee (and any non-refundable charges) are deducted.

7+ days prior to start date – refund is 50% of the invoice after 30% agency fee (and any non-refundable charges) are deducted.

3+ days prior to start date – 25% of the invoice minus 30% agency fee (and any non-refundable charges) are deducted.

Cancellation 2 days prior to the start and “no shows” = no refund

Accommodation

Hotel Accommodation / B & Bs

Cancellations are entirely subject to the booking conditions of the hotel or B&B. The accommodation contract is with you, not with Blue Noun Ltd. 

Homestay Hosts

Our homestay hosts do not charge or receive a cancellation fee.

Please show respect for them, and give as much notice as you can.  

You will receive your Homestay Host fee in full in every cancellation circumstance. 

Blue Noun English Language School clients will be responsible for any theft or unreasonable damage done to a Host Family’s property and property contents under a separate contract (available by request in advance, but distributed and signed on arrival).

Please do tell us about any problems or breakages you have.

We want to help keep both you and our homestay hosts happy. 

The hosting contract is between yourselves, not with Blue Noun Ltd. 

Online Courses

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Top Up My English & Top Up Online English Christmas Vouchers

Top Up is coaching on your schedule. If you find yourself with time to talk, book one of your 10 coaching calls.

If life gets in the way, we will always try to reschedule.

Coaching calls need to be rescheduled within  24 hours or the session is forfeited.  

Your Top Up Vouchers expire at Easter.

 

Sketchbook English | Online English course for artists

Sketchbook English Online English Course 

We offer a 14 day-no-questions-asked-refund on our online English course (starting from the day you get access to the portal).

Please check out the course FAQ’s and be clear about your own targets and expectations – and how our course will meet them. Please take our Compatibility Check.

If you have any other issues or get stuck PLEASE let us know so we can help get you the results you need. 

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Presentation Perfect 

You pay in advance for this session.

There is no refund for no-shows but please do contact us with any timing issues you have.

We can do our best to rearrange days and times.

Trust us to do what’s right for you.

ELT Consultancy

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Online English Needs Analysis

You pay in advance for this session.

There is no refund for no-shows, but please do contact us with any timing issues you have.

We can do our best to rearrange days and times.